<aside>

Draft better support replies using the support knowledge you provide

Better answers, faster replies, less support team effort, and fewer avoidable mistakes.

</aside>

<aside> ➡️

Open AI Support Assistant

</aside>

<aside>

🔴 Just add your KB and start answering customer questions

<aside>

Set up: 1. Add KB

</aside>

<aside>

Use: 1. Enter Customer Message → 2. Get Reply → (Optional: 3. Review / Improve / Guide / Save as Template)

</aside>

</aside>

<aside>

🔵 Need help uploading your KB? Step-by-step instructions

</aside>

<aside>

🟡 Optional: Improve future replies with corrections and templates

After generating a support reply, you can correct it and use your changes as future guidance, or save an approved reply as a reusable template for similar customer situations.

Explore Corrections, Response Style & Reply Templates

</aside>